Patrick – What’s important for parents to understand?

Well, I think the biggest thing is to never get frustrated.  There’re going to be times when a person is going to pretty much yell and scream, and the parents are going to be like, “What did I do?  I didn’t do anything wrong.”  And, it’s most likely not directly at them, but it’s because they’re there in the room and they’re the closest people to them, so it’s going to happen.  Just not get frustrated and take a five-minute break, and come back, and usually the person’s better.